Government & Municipal News
31 March 2017

Mahikeng – The long anticipated North West Consumer Affairs Court was officially launched in Mmabatho on Friday, 24 March 2017, promising consumer’s protection against unscrupulous dealers and businesses.

According to Departmental MEC, Hon Wendy Nelson, the Court will finally see consumers in the province getting redress through ceasing of unfair business practices.

The Court established in terms of Section 11 of Consumer Affairs Act No. 4 of 1996, as amended, will amongst others make orders declaring business practise to be unfair, interdict any prohibited conduct, confirm arrangements and order any appropriate relief to consumers.

MEC Wendy Nelson flanked by members of the Consumers Affairs Court, Adv. Ruth Dzanibe; Director: Consumer Affairs, Dr Lydia Sebego; NW Provincial DG; and Cllr. Ntombi Koloti.

“The Consumer Affairs Court will focus on matters concerning the sale of goods or rendering of services by businesses to consumers. In this instance, emphasis will be on cases where consumers and traders could not reach an amicable solution after the matter had been referred to Consumer Affairs. We urge our communities and businesses to utilise this court and adhere to the orders that will be issued,” MEC Nelson said.

The department has observed an increase in disparities between businesses and consumers as a result of unfair business practices. Consumers are urged to have a strong voice to know their rights and responsibilities and how to enforce them.

“The court will function like a normal court; the only difference is that the consumer affairs court will have three presiding officers, which means there will be three different minds which will be applied when dealing with cases,” John Nkomo, Chairperson of the Court, said.

The Consumer Affairs Court will operate under the mandate of the Department of Economy and Enterprise Development.

Issued by Department of Economy and Enterprise Development, 27 March 2017 

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